Privacy Policy
1. Introduction
Concert Travel Solutions respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you use our website or book our services.
2. Information We Collect
We may collect the following information when you use our website or book transport services:
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Name
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Email address
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Phone number
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Booking details
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Payment information (processed securely through payment providers)
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Messages submitted through our contact form
We may also collect basic technical information such as IP address or browser type when you visit our website.
3. How We Use Your Information
Your information is used for the following purposes:
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processing bookings
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communicating travel information
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responding to enquiries
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improving our services
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complying with legal obligations
We will never sell or rent your personal information to third parties.
4. Sharing Your Information
Your personal information will only be shared where necessary, including:
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payment processing providers
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website hosting services
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legal or regulatory authorities where required
All third parties handling data are expected to protect your information appropriately.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse or disclosure.
However, no internet transmission can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies to improve user experience and monitor website performance.
Cookies help us understand how visitors use our website and allow certain features to function correctly.
You can disable cookies in your browser settings if you prefer.
7. Your Rights
Under data protection laws, you may have the right to:
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request access to your personal data
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request correction of inaccurate information
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request deletion of your data where appropriate
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object to certain uses of your information
Requests can be made by contacting us directly.
8. Changes to This Policy
This Privacy Policy may be updated occasionally to reflect changes in our services or legal requirements.
The most current version will always be available on our website.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Concert Travel Solutions
Phone: +44 (0) 7708 787607
Website: graystravelsolutions.co